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COMMUNICATION CHANNEL: LAW 20,393

In accordance with the terms of Law 20,393, BancoEstado provides a Complaints Channel, associated to crimes like bribery (Art. 250), Financing of Terrorism (Art. 8), Money Laundering (Art. 27) and Criminal Liability of Legal Personas (Law 20,393).

In this way, customers, suppliers, employees or other individuals will find in this website, associated to Law 20,393, those contents that might be related to criminal offences included in this law, in terms of the Criminal Liability of Legal Persons.

BancoEstado and its subsidiaries are extremely concerned that this channel is used by the above within a framework of total responsibility, conscientiousness and awareness of the gravity of the crimes addressed by this law and its possible effects on customers and users.

BancoEstado is committed to guarantee that every communication received will be dealt with and answered, and when necessary the complaints will be rerouted to the corresponding organizations, as established in Law 20,393.

It furthermore guarantees confidentiality to protect the rights of the complainant, who can be an employee, customer or supplier.


Do not use this Law 20,393 Channel of Communication to send, communicate, denounce or refer to situations that are not directly related to the issues addressed by that law.

For details about responsibilities incorporated under the Law 20,393 , click the following articles:

Criminal Liability of Legal Persons

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Money Laundering (Art. 27)

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Bribery (Art. 250)

137 KB
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Financing of Terrorism (Art. 8)

132 KB
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Crime of Receipt of Stolen Goods (Article 456 bis A of the Penal Code)

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